What's covered
Items not delivered
Items not as described
Inauthentic items
What's not covered
Items that don't fit
Items you decided you no longer want after purchasing
Claims that are closed prematurely or filed incorrectly
Items reported after 90 days
How it works
If you follow these guidelines, you are eligible for PayPal Buyer Protection:
Report the issue within 90 days.
File the appropriate claim within 180 days of the transaction
Do not close the claim until you confirm that the case is resolved
PayPal Buyer Protection
If you do not receive your purchase or receive an item that is significantly different from the listing, contact our support team and we will guide you through the process of receiving a full refund (including shipping costs) through PayPal.